Agent Concierge™ selects, configures and launches AI receptionists for Main Street businesses. Your AI receptionist can answer calls, respond to common questions, capture leads, route callers and schedule appointments—even when you are busy or closed.

Selected for your business

Customized around your customers

Managed for you
 

When you are serving a customer, driving to a job or managing your team, you cannot always answer the phone.

An AI receptionist provides every caller with an immediate, professional response. It can handle routine conversations while sending important or complicated calls to the right person.

Depending on the selected platform and your business requirements, your AI receptionist can be configured to:

• Answer incoming calls 
• Greet callers using your business name 
• Explain services, hours and policies 
• Answer frequently asked questions 
• Capture names, phone numbers and lead information 
• Qualify potential customers 
• Schedule, reschedule or cancel appointments 
• Route callers by request 
• Transfer important calls to a person 
• Take messages 
• Handle after-hours calls 
• Provide call summaries 
• Send links or follow-up information when supported 

Features vary by platform, plan and available integrations. Your exact capabilities are confirmed before setup begins.
 

AI receptionists can be especially valuable for:

• Barbershops 
• Hair and nail salons 
• Auto repair shops 
• Cleaning companies 
• Contractors and home-service businesses 
• Pool-service companies 
• Realtors and property professionals 
• Coaches and consultants 
• Catering companies 
• Hospitality businesses 
• Professional-service firms 
• Appointment-based businesses 

AI receptionist platforms make the technology available. Agent Concierge™ gets the technology working around your business.

We handle:

• Business-needs assessment 
• Platform comparison and recommendation 
• Receptionist personality and greeting 
• Business knowledge and frequently asked questions 
• Call-flow design 
• Appointment and calendar configuration 
• Lead-intake questions 
• Routing and transfer instructions 
• After-hours rules 
• Testing and corrections 
• Launch support 
• Optional ongoing management 

Not every business needs the same AI receptionist.

Agent Concierge™ evaluates leading options based on your:

• Current phone system 
• Call volume 
• Appointment process 
• Calendar or scheduling platform 
• Routing requirements 
• Integration needs 
• Required languages 
• Budget 
• Desired level of management 

We recommend the solution that best matches your requirements rather than forcing every business onto one platform.

We learn how your business currently handles calls, appointments and customer questions.

We compare appropriate platforms and recommend the best fit.

We build the greeting, business knowledge, call flows, routing and scheduling instructions.

We place test calls, check real-world scenarios and correct the experience before launch.

Your receptionist goes live. Ongoing management is available for updates, troubleshooting and continued optimization.